Your privacy is our priority. This document transparently explains how 898.plus collects, uses, stores and protects the personal data of every player in Malaysia. We are committed to managing your information with integrity and full accountability.
All your personal data and financial information is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia. Your data is secure from start to finish.
898 does not sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your information belongs to you.
You have the right to access, correct, transfer, or request deletion of your personal data at any time. Our team will process each request within 14 business days.
Your data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 security monitoring. Both physical and digital access to your data is restricted to authorised personnel only.
You may opt out of marketing communications at any time through your account settings. We respect your preference and will stop sending them within three business days.
The 898 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We review and update this policy regularly to ensure full compliance with the latest legislation.
When you register and use the 898.plus platform, we collect several categories of information to enable us to deliver our services smoothly, meet legal requirements, and keep your account secure. The following are the types of data we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC) |
| Contact Data | Email address, phone number | Communication and support |
| Financial Data | Bank account number, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser | Security and fraud detection |
| Usage Data | Game history, betting records, preferences | Service improvements |
We only collect information that is strictly necessary to operate our services. We do not collect sensitive data such as medical information or political views.
The information you provide during registration must be accurate and current. You are responsible for updating your details through your account settings if anything changes.
898.plus uses collected data solely for legitimate and transparent purposes. We will not use your information for any purpose not stated in this policy without first obtaining your consent.
Every use of your data is grounded in a valid legal basis — whether contractual necessity, legal obligation, legitimate company interest, or your own consent. You may withdraw consent for specific purposes at any time.
898 does not sell or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share necessary information with the following categories of partners, subject to strict confidentiality agreements:
All third parties working with 898 are required to sign strict data protection agreements. They may only use your data for the specific agreed purposes and are prohibited from using it for any other reason.
The 898.plus platform uses cookies and similar tracking technologies to enhance the user experience, maintain secure login sessions and understand how players interact with our platform. These cookies do not store sensitive personal information.
You can manage or disable non-essential cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality and your gaming experience.
898.plus invests seriously in security infrastructure to keep your data protected at all times. We employ a layered security approach covering technical, physical, and procedural safeguards.
While we take all reasonable precautions, no system is ever 100% immune. You also play an important role — always use a strong password, enable two-factor authentication (2FA), and never share your login credentials with anyone.
898 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. Retention periods vary by data type and regulatory requirement.
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you as an individual. You may request early deletion through our contact channels, subject to legal obligations that may require us to retain certain records.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have several important rights regarding the personal data we hold. 898 fully respects and facilitates the exercise of these rights.
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days.
If any of your data is inaccurate or outdated, you have the right to request a correction. Changes will be updated within 14 business days.
You may request deletion of your personal data, subject to applicable legal record-keeping obligations.
In certain circumstances, you have the right to request that we restrict how we process your data while a dispute is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.
To exercise any of the above rights, contact our data protection team by email at [email protected]. We will verify your identity before processing any request to ensure the security of your data.
The 898.plus platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete the information and close the account in question. Parents or guardians who suspect their child has registered on this platform are encouraged to contact us promptly for follow-up action.
898 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. You will be notified of any material changes via your registered email or a prominent in-platform notice at least seven days before the changes take effect.
The "Updated" date at the top of this document always reflects the latest version of this policy. We encourage you to review this page periodically. Continued use of the platform after any amendment takes effect will be considered your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact our data protection team through the following channels:
We are committed to responding to all privacy-related inquiries within 14 business days. For formal complaints, please include "PRIVACY COMPLAINT" in your email subject line along with full details to help us process your request promptly.
898.plus takes our responsibility as your data controller seriously. Every inquiry and complaint is handled with care, professionalism, and within the defined timeframe.